Frequently Asked Questions

Yes. Contact us anytime to schedule a free, no-obligation project consultation.

Cost is directly dependant on the scope (size and complexity) of your project and the resources required to complete it. However, we can provide a price quotation in advance. 

Completion time is directly dependant on the scope (size and complexity) of your project and the resources required to complete it. Most projects average 7-10 days. Contact us anytime for a free quote.

Office hours are M-F | 9 am - 5 pm (EST). However, contact and support inquiries can be submitted anytime 24/7. All legitimate inquiries will receive a response within 24 hours, excluding weekends and holidays.

We are located in New York, USA (Eastern Standard Time).

Absolutely! However, due to the ever incresing influx of s-p-a-m calls (robocallers), we no longer post our office number publicly. Please use the contact form for initial cantact and we'll go from there. Once we have a working relationship, you will be assigned a direct point of contact (POC) for project communication.

We occasionally provide discounted rates depending on the circumstances. Feel free to reach out at any time for a complimentary project assessment.

Of course! Email is welcome anytime. However, s-p-a-m is an issue, so our address is cleverly listed here in the FAQ section.

help [at] xekulabs [dot] com

We accept all major credit cards, along with company checks and bank wire transfers.

Absolutely! We provide flexible payment options tailored to various situations. Don’t hesitate to contact us at any time to schedule a free, no-obligation consultation for your project.

All new clients must pay a 50% retainer before work commences, with the remaining balance due upon project completion, unless a payment plan has been previously arranged. Established customers may be eligible for NET terms depending on specific circumstances. For further details and payment arrangements related to special circumstances, please reach out to your account manager.